Need to make a return? Click on any of the articles below to learn about our return policy and return process.😉💖
To start the return process, please read our return policy guidelines first. Please note that only unopened and sealed items are qualified for a refund or store credit. Anything opened and unsealed only qualifies for store credit.
If you made a purchase through GMA or TikTok Shop, please refer to the directions below to request a return within 30-days of delivery. TIKTOK ORDERS. Request a Return on the TikTok App Within 30-Days of Delivery. GMA ORDERS. Submit a Return Form Her
E-Gift Cards, Lock On Lash Glue, Enlights, Metals, Freedom Lashes, Tools & Accessories, Tradeshow Purchase(s), International Order(s), Courtesy Reshipment(s), Order(s) outside 30 days of delivery
Yes, we offer courtesy exchanges for a replacement or different shade within 30-days of delivery! Exchange requests are quick and easy through our Loop Returns Portal. Once your return is in transit, you should receive an update via email communicati
Unfortunately, at this time, we don't accept returns for orders that were fully or partially paid with store credit. Please refer to our return policy for more details.
Skin tones and undertones are super unique to each person, which can make finding the perfect shade a bit tricky, especially when shopping online. Colors may look different depending on the individual, so what works for one person might not work for
Yes, there's an 8.95 USD restocking fee for any returns getting sent back for a refund. Return requests under 10 USD are unacceptable. RESTOCKING FEE. Refund: Flat Rate Deduction of 8.95 USD is Applicable. Store Credit: Not Applicable to Deduction. E
Yes, we do provide a return label to use. You can only use our return label to send in your return. Our return label must be used within 1 week of receiving it. A return sent after 1 week will be considered null and void.
Refund: All returns for a refund must be manually reviewed at our fulfillment center to determine if they meet our return guidelines. This review process may take 5-7 business days (or earlier) from when a return is marked as received or delivered. O
When you use our return label, you can check the status of your return by looking up the tracking number through UPS/USPS/FedEx. Most returns take 3-5 business days (or earlier) to arrive at our fulfillment center. Returns for store credit or courtes
All returns must be shipped to us within 1-week of receiving our return label. Any returns sent after this timeframe will be considered an unsolicited return. The date & time you use our return label is automatically recorded in our database. If you
We only accept returns within 30 days of delivery. If you would like to return items from more than 1x order, you would have to submit separate return forms for each order. You can click here to review our return policy.
At this time, we cannot accept partial returns for a product set or bundle. You would need to return the entire set or bundle within 30-days of delivery to be eligible for return. DISCLAIMER NOTICE. ONLY ITEMS PURCHASED ON DANESSAMYRICKSBEAUTY.COM WI
When a store credit code is issued under your account's email, you may redeem this voucher as an e-gift card at checkout. Please note that orders fully or partially paid with store credit are ineligible for return.