Can store credit or order exchanges be returned?Updated a month ago
Orders involved with store credit or an order exchange cannot be returned.
STORE CREDIT ORDERS
Any orders that were fully or partially paid with store credit at checkout.
EXCHANGE ORDERS
Any orders or returns that were already exchanged once before.
INELIGIBLE FOR RETURN
1. E-GIFT CARD(S)
2. LOCK-ON-LASH GLUE
3. ENLIGHT ILLUMINATOR(S)
4. ENLIGHT HALO POWDER(S)
5. METALS
6. FREEDOM LASHES
7. TOOL & ACCESSORIES
8. TRADESHOW PURCHASE(S)
9. INTERNATIONAL ORDER(S)
10. COURTESY RESHIPMENT(S)
11. ORDER(S) OUTSIDE 30-DAYS OF DELIVERY
12. ORDER(S) PURCHASED WITH STORE CREDIT
13. ANYTHING THAT HAS ALREADY BEEN EXCHANGED ONCE IN AN ORDER
14. RETURN(S) BELOW 10 USD
DISCLAIMER NOTICE
ONLY ITEMS PURCHASED ON DANESSAMYRICKSBEAUTY.COM WILL BE ACCEPTED FOR RETURN. FOR ITEMS PURCHASED THROUGH A DIFFERENT RETAILER, PLEASE CONTACT THE RESPECTIVE RETAILER FOR RETURN OR EXCHANGE PROCEDURES. AT DANESSA MYRICKS BEAUTY, WE ARE COMMITTED TO PROVIDING THE HIGHEST LEVEL OF SUPPORT. OUR TEAM DILIGENTLY DOCUMENTS AND REVIEWS ALL CUSTOMER INQUIRIES. IN CASES OF FREQUENT RETURNS, VIOLATION OF OUR GUIDELINES, OR SUSPECTED POLICY ABUSE, OUR DECISION AND DISCRETION ON RETURN REQUESTS ARE FINAL. DANESSA MYRICKS BEAUTY RESERVES THE RIGHT TO UPDATE THE RETURN POLICY FOR OUR ONLINE STORE AT ANY TIME. YOUR SATISFACTION IS OUR PRIORITY, AND WE APPRECIATE YOUR COOPERATION WITH THESE GUIDELINES. FOR ANY QUESTIONS OR CONCERNS ABOUT A RETURN, PLEASE REACH OUT TO OUR CUSTOMER SERVICE TEAM WITH YOUR ORDER NUMBER.