Our headquarters are in New York, so we operate in the Eastern Time Zone (ET). Therefore, all timeframes for sales, promos, coupons, events, holidays, and new releases start and end in the Eastern Time Zone (ET). You can also see our products on disp
We accept all major credit cards, Shop Pay, PayPal, Google Pay, Meta Pay, Venmo, and Danessa Myricks Beauty e-gift cards at our checkout page. Fraudulent Orders: Please note that our retail database is programmed to auto-detect if any orders are a ri
No, our codes cannot be combined together for a greater discount at checkout. Only 1x code can be used per order: this also applies to one-time codes redeemed from reward points.
*Please note: Due to high volume, we are currently experiencing a 7-10 day ship time. Thank you for your patience 💕. When you log into your account, you can review your order history and see the status of your most recent purchase. Once your order i
Since we prioritize sending all orders out ASAP, we cannot guarantee that orders can be canceled or changed. However, if your order hasn't been processed yet, please contact customer service with your order number to request a change or cancellation.
Once you place your purchase, you should immediately receive an order confirmation to the email address associated with your order. If you don't see this notification in your primary inbox within 24 hours of placing your order, please look through al
If you see that you were charged twice for an order or a second payment is still pending, please immediately contact your bank or credit card company for further assistance. [email protected]
At this time, all samples are unavailable at checkout. For assistance with shade matching, please visit a local Sephora that carries our products to ask for shade matching help.
Since our company is based within the United States, all our products are originally priced in USD currency. Depending on your region or location, our website may detect this and convert all USD prices into your country's currency.
When you sign up for our Email Newsletter and SMS Marketing, you can receive a 20% off code for the first purchase under your account.