Orders
Have any questions or concerns about ordering online? Click on any articles below to learn more.😉💖
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What forms of payment do you accept?
We accept all major credit cards, Shop Pay, PayPal, Google Pay, Meta Pay, Venmo, and Danessa Myricks Beauty e-gift cards at our checkout page. Fraudulent Orders: Please note that our retail database is programmed to auto-detect if any orders are a ri
How can I check the status of my order?
When you log into your account, you can review your order history and see the status of your most recent purchase. Once your order is fulfilled and dispatched, a separate notification with tracking information is emailed. If you don't see any message
Can I cancel or change my order?
Since we prioritize sending all orders out ASAP, we cannot guarantee that orders can be canceled or changed. However, if your order hasn't been processed yet, please contact customer service with your order number to request a change or cancellation.
Where is my order confirmation?
Once you place your purchase, you should immediately receive an order confirmation to the email address associated with your order. If you don't see this notification in your primary inbox within 24 hours of placing your order, please look through al
What if I was charged twice for my order?
If you see that you were charged twice for an order or a second payment is still pending, please immediately contact your bank or credit card company for further assistance. [email protected]
How do I get free samples with my order?
We don't individually sell our Experience Cards (sample packs) online, as they're only offered as a GWP (Gift With Purchase) for orders of 25 USD or more, while supplies last. You can choose 1x Experience Card (sample pack) when you have 25 USD or mo
Does Danessa Myricks Beauty have a purchase limit?
There's a purchase limit of 5x pcs per product. If you need to order more than 5x pcs of an item or intend to place a bulk order, please contact customer service with the specific products and quantities, along with the reason for wanting to place a
Where's Danessa Myricks Beauty located?
Our headquarters are in New York, so we operate in the Eastern Time Zone (ET). Therefore, all timeframes for sales, promos, coupons, events, holidays, and new releases start and end in the Eastern Time Zone (ET). You can also see our products on disp
Do you have any physical stores?
Although we don't own any physical stores and exclusively offer retail online, you can visit the Sephora website to see which of their locations carries our products on display. We also partner with tradeshow events to have a pop-up booth for attende
What currency is shown for your products?
Since our company is based within the United States, all our products are originally priced in USD currency. Depending on your region or location, our website may detect this and convert all USD prices into your country's currency.
How can I get updates on new product launches?
For updates on product launches, you can visit our website's homepage to sign up for the waitlist by joining our newsletter. This way, you'll be among the first to know when a new release is available!