What if my return is late?Updated a month ago
All returns must be shipped to us within 1-week of receiving our return label. Any returns sent after this timeframe will be considered an unsolicited return. The date & time you use our return label is automatically recorded in our database.
If you send in your return within 1-week and notice it is stuck in transit (more than 5 business days), please contact customer service with your order number for further assistance.
DISCLAIMER NOTICE
ONLY ITEMS PURCHASED ON DANESSAMYRICKSBEAUTY.COM WILL BE ACCEPTED FOR RETURN. FOR ITEMS PURCHASED THROUGH A DIFFERENT RETAILER, PLEASE CONTACT THE RESPECTIVE RETAILER FOR RETURN OR EXCHANGE PROCEDURES. AT DANESSA MYRICKS BEAUTY, WE ARE COMMITTED TO PROVIDING THE HIGHEST LEVEL OF SUPPORT. OUR TEAM DILIGENTLY DOCUMENTS AND REVIEWS ALL CUSTOMER INQUIRIES. IN CASES OF FREQUENT RETURNS, VIOLATION OF OUR GUIDELINES, OR SUSPECTED POLICY ABUSE, OUR DECISION AND DISCRETION ON RETURN REQUESTS ARE FINAL. DANESSA MYRICKS BEAUTY RESERVES THE RIGHT TO UPDATE THE RETURN POLICY FOR OUR ONLINE STORE AT ANY TIME. YOUR SATISFACTION IS OUR PRIORITY, AND WE APPRECIATE YOUR COOPERATION WITH THESE GUIDELINES. FOR ANY QUESTIONS OR CONCERNS ABOUT A RETURN, PLEASE REACH OUT TO OUR CUSTOMER SERVICE TEAM WITH YOUR ORDER NUMBER.