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When can I expect my order?Updated 7 days ago

Once your order is placed, it gets packed, fulfilled, and dispatched in the queue it was received. 

When your shipping label is created, you should receive a separate email with the tracking details. If you don't see this notification in your primary inbox, please look through all folders (spam, junk, promotions, etc.) for anything. 

SHIPPING & DELIVERY ESTIMATES

Orders typically take 3 to 4 business days to be packed, processed, dispatched, and delivered from when they are placed online. 

Sometimes, shipping couriers may forget to scan or update a tracking number and wait till the actual day of delivery to scan all the updates for a package. 

Therefore, all our shipping and delivery estimates take into account an extra 2 to 3 business days in case this happens.

*Please note that shipping and delivery estimates may also be delayed during sales, events, promos, holidays, or new releases.*

Domestic Orders

1. How long does it take for orders to be shipped out?

often takes 3 to 4 business days (or earlier) from when the orders were placed online

2. How long does delivery take?

often takes another 3 to 4 business days (or earlier) from when the order is dispatched

3. How long does it take for a tracking number to be updated?

allow 3 to 4 business days (or earlier), in case the shipping courier waits to scan in all updates on the actual date of delivery

*Click here to learn more details.*

International Orders

1. How long does it take for orders to be shipped out?

often takes 5 to 18 business days (or earlier) from when the orders were placed online

2. How long does delivery take?

often takes another 5 to 18 business days (or earlier) from when the order is dispatched

3. How long does it take for a tracking number to be updated?

allow 3 to 7 business days (or earlier), in case the shipping courier waits to scan in all updates on the actual date of delivery

*Click here to learn more details.*

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