⏰ Live Chat Hours: Weekdays (Monday - Friday) from 9 AM ET to 5 PM ET — Closed on Weekends and National Holidays.

Outside our operating hours? No worries! Drop us a message, and we'll get back to you once we're back online! 😉💖

⏰ Live Chat Hours: Weekdays (Monday - Friday) from 9 AM ET to 5 PM ET — Closed on Weekends and National Holidays. 

*Due to a higher volume of orders and messages, fulfillment and response estimates may be delayed. In the meantime, thank you for your patience and understanding! 😉💖

Privacy Policy

Terms of Service

Pro Application

Wholesale Application

PR Inquiry

About Us

Our Business Hours

Teach Me Tuesdays

Danessa Myricks University

Sign In

Danessa Myricks Beauty

When a store credit code is issued under your account&apos;s email, you may redeem this voucher as an e-gift card at checkout. Please note that orders fully or partially paid with store credit are&#xA0;<a href="https://danessamyricksbeauty.com/pages/faq?hcUrl=%2Fen-US%2Fwhats-ineligible-for-return-305085">ineligible for return</a>.

When a store credit code is issued under your account's email, you may redeem this voucher as an e-gift card at checkout. Please note that orders fully or partially paid with store credit are ineligible for return.

How do I redeem store credit?

Returns

How can I create an account?

Can I edit my account information?

Can I transfer my order history to a different account?

Why am I unable to see all purchases in my order history?

Email Newsletter & SMS Marketing

Is it free to join the rewards program?

How do I earn and redeem my reward points?

Do reward points expire?

How can I refer a friend?

Rewards Program

My Account

What forms of payment do you accept?

How can I check the status of my order?

Can I cancel or change my order?

Where is my order confirmation?

What if I was charged twice for my order?

How do I get free samples with my order?

Does Danessa Myricks Beauty have a purchase limit?

Where's Danessa Myricks Beauty located?

Do you have any physical stores?

What currency is shown for your products?

How can I get updates on new product launches?

How can I redeem a coupon code?

Why is MOBILE20 not working at checkout?

Can coupon codes be stacked together for a greater discount?

Valentine's Day Sale 2024

Black Friday & Cyber Monday 2023

Trick or Treat Colorfix 2023

Labor Day Sale 2023

12 Days of DMB

Sales & Promos

Coupons & Discounts

Orders

What's your return policy? How do I start a return?

How can I return a GMA or TikTok Shop order?

What's ineligible for return?

Do you offer exchanges? What's your exchange policy?

Can store credit or order exchanges be returned?

What if the shade I ordered doesn't match me?

Is there a restocking fee for returns?

Do you provide a return label?

When can I expect my refund, store credit, or courtesy exchange?

How can I track my return status?

What if my return is late?

Can I group items from another order in the same return?

Can I return part of a set or bundle deal?

Out of Stock (Notify Me)

Which products have been discontinued?

Where are your products manufactured?

Are your products safe for all ages?

Are Danessa Myricks Beauty products vegan and cruelty-free?

Are your products non-comedogenic and hypo-allergenic?

Are Danessa Myricks Beauty products dairy-free, soy-free, nut-free, gluten-free, alcohol-free, oil-free, silicone-free. fragrance-free, or sulfate-free?

What's the expiration date of DMB products?

Do Danessa Myricks Beauty products contain parabens or preservatives?

Which products contain Mica or Talc? Are these ingredients ethically sourced?

Are Danessa Myricks Beauty products safe to use during pregnancy or nursing?

Colorfix: Disclosure for Color Additives

What are the different finishes of Colorfix?

What's the Bionic Gel Activator?

Formulas & Ingredients

How do I keep and care for my DMB products?

How do I apply and layer Yummy Skin products?

How do I use the Groundwork Palette?

How do I store the Infinite Chrome Flakes?

How does the dispenser mechanism of the Illuminating Veils function?

What if the Love & Light Beauty Oils are separated in their bottles?

How to Use & Store

How can I shade match? Which complexion product should I choose?

Vision Cream Cover (Corrector Shades)

Twin Flames & Infinite Chrome Flakes: What's the difference between base and topper shades?

What are Colorfix Nudes? What can they be used for?

Product Recommendations

Product Inquiries

What's your shipping policy?

Do you offer free shipping?

When can I expect my order?

Can I change my delivery address?

What shipping couriers do you use?

Why is my tracking number not working or updating?

What if my package is stuck in transit?

What if my order is lost, stolen, or damaged?

What if a product is incorrect or missing in my package?

Extend Shipping Protection

How do I report a damaged claim?

What happens if my package was returned to sender?

Domestic Shipping

Why was I still charged for standard shipping?

Can my order be shipped to P.O. box?

Can my order be sent to a forwarding shipper?

Do you ship to military addresses?

What's considered part of the United States?

Domestic Orders

International Shipping

Do you offer free shipping for international orders?

Can I enter my shipping address in a different language?

What if there's an issue with delivery?

Where can I purchase DMB products outside of the United States?

Can I use a forward shipper to receive my order?

Do I need to pay for duties and taxes?

How are shipping fees and import taxes determined?

What's a tax ID? Do I need to provide my tax ID at checkout?

Duties & Taxes

International Orders

Shipping & Delivery

How do I apply and qualify for Danessa Myricks Beauty PRO?

What's considered valid documentation?

Does my pro discount also apply to shipping and taxes?

How can I tell if my pro discount working?

Can I redeem a coupon with my pro discount?

I placed an order under the wrong account. Can my pro discount still be applied to this purchase?

How do I redeem store credit?Updated 13 days ago