What happens if my package was returned to sender?Updated a year ago

All orders are dispatched to the shipping information sourced from the checkout page. Before placing an order, it's highly recommended to double check all the shipping details provided are correct to prevent any potential delays or confusion.

Sometimes, packages may be returned to sender due to a failed delivery or insufficient address. When this occurs, please promptly contact customer service with your order number to request a courtesy reshipment and verify your shipping details in the format below to ensure your package arrives:

SHIPPING FORMAT

*FULL NAME:

COMPANY NAME:

*ADDRESS LINE #1: 

ADDRESS LINE #2 (APT/FL/STE/UNIT/RM): 

*CITY/SUBURB: 

*STATE/PROVINCE/PREFECTURE: 

*ZIP/POSTAL CODE:

*COUNTRY:

*PHONE #:

*EMAIL ADDRESS:

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PLEASE NOTE

International orders cannot be reshipped. If you prefer a refund (instead of a courtesy reshipment), keep in mind that any fees or rates for taxes/shipping/insurance cannot be refunded.